Effective Date: 20 July 2025

 

Milleama Organic (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, [Your Website Address], purchase our products, or otherwise interact with us. Our practices are in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India.

 

Company Details: Milleama Organic

SV Puram, Udumalaipettai, Tirupur – 642128, Tamil Nadu

Mobile Number: +91 88704 84070

 

By using our website and services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

We may collect the following types of personal information from you:

 

• Personal Identification Information: Name, email address, phone number, shipping and billing address.

 

• Order Information: Details of the products you purchase, purchase history, and payment information (processed securely by our third-party payment gateways).

 

• Account Information: If you create an account, we will store your username, password (in an encrypted format), and other details you provide.

 

• Communications: Records of your correspondence with us, including emails and messages through our website or social media.

 

• Technical Information: IP address, browser type, operating system, and information about your use of our website (e.g., pages visited, time spent on pages). This is collected through cookies and similar technologies.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

 

• To Process and Fulfill Your Orders: To manage your purchases, process payments, and deliver your organic products to you.

 

• To Provide Customer Support: To respond to your inquiries, resolve any issues, and provide you with information about your orders.

 

• To Improve Our Services: To understand how our customers use our website and products, and to enhance your user experience.

 

• For Marketing and Promotions: To send you information about new products, special offers, and other updates that may be of interest to you. You will have the option to opt-out of these communications at any time.

 

• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

 

3. How We Share Your Information

 

We do not sell or rent your personal information to third parties. We may share your information with the following trusted partners for the purposes outlined above:

 

• Payment Gateways: To securely process your payments.

 

• Delivery and Logistics Partners: To arrange for the delivery of your orders.

 

• Technology Service Providers: Who assist us in operating our website and providing our services.

 

These third parties are obligated to protect your information and are not authorized to use it for any other purpose. We may also disclose your information if required by law or in response to a valid legal request.

 

4. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and for marketing purposes. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

 

5. Data Security

 

We have implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

6. Data Retention

 

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and to comply with our legal obligations.

 

7. Your Rights

 

Under the DPDPA, you have the following rights regarding your personal data:

 

• The right to access: You can request copies of your personal data that we hold.

 

• The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

 

• The right to erasure: You can request that we erase your personal data, under certain conditions.

 

• The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.

 

• The right to object to processing: You can object to our processing of your personal data, under certain conditions.

 

• The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the details provided below.

 

8. Children’s Privacy

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

 

9. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

 

Milleama Organic

SV Puram, Udumalaipettai,

Tirupur – 642128, Tamil Nadu

Mobile: +91 88704 84070

Email: Contact@milleamaorganic.com